Privacy Policy & Data Protection

This page explains what data we collect, why we collect it, how long we keep it, and what your rights are. It applies to the use of our website and our online services.

1. About this document

This policy summarizes how we process personal data under Swiss law (nFADP) and, where applicable, the GDPR where cross-border situations require it. The version published on this website is the authoritative version. We may update it from time to time to reflect changes in our services, legal requirements, or technology.

“Personal data” means any information relating to an identified or identifiable person, whether directly or indirectly (for example, a name, email address, online identifier, IP address, or device identifier). “Processing” includes, in particular, collecting, recording, organizing, storing, consulting, using, disclosing, or deleting such data.

2. Data Controller

EVA Global Events

Unless otherwise stated, EVA Global Events determines the purposes and means of the processing of personal data carried out through this website.

3. Data We Collect

Depending on the circumstances, we may process the following categories of data:

  • Contact data (such as first name, last name, email address, phone number, or postal address).
  • Account data (such as login details, encrypted passwords, and user preferences).
  • Transaction data (such as orders, billing details, delivery addresses, and payment-related information).
  • Communication data (such as messages sent via forms, comments, or support requests).
  • Subscription data (such as newsletter subscriptions and opt-in or opt-out confirmations).
  • Technical data (such as IP address, browser type, device information, pages viewed, timestamps, referring URLs, session identifiers, cookies, and similar technologies).
  • Participation data relating to surveys, events, promotions, or similar activities.

Information you choose to submit voluntarily may, depending on the context, include sensitive content. Please only share what is necessary.

4. Purposes & Legal Bases

We process your personal data in order to:

  • Provide our services, including account creation and management, order fulfillment, and customer support.
  • Improve our website and services, including audience measurement, troubleshooting, and feature development.
  • Communicate with you, including responding to your requests and sending information where permitted or where you have consented.
  • Comply with our legal and regulatory obligations.
  • Protect our legitimate interests, including website security, fraud prevention, abuse prevention, and the establishment, exercise, or defense of legal claims.

The legal bases generally relied upon include the performance of a contract, compliance with legal obligations, your consent where required, and our legitimate interests where they are not overridden by your rights and freedoms.

5. Recipients & Transfers

We may share personal data with trusted third-party service providers where necessary to operate our website, deliver our services, process communications, manage payments, host data, or measure and improve performance. Such providers are contractually required to maintain appropriate confidentiality and security measures.

Depending on operational needs, these recipients may be located in Switzerland, the European Union / European Economic Area, or, where permitted and appropriately safeguarded, in other countries.

Where international data transfers are required, we implement appropriate safeguards where required by law, such as adequacy decisions or standard contractual clauses.

6. Retention Periods

We retain personal data only for as long as necessary for the purposes described in this policy and to comply with applicable legal, accounting, or regulatory obligations. Certain records may therefore be kept for several years where required by law. Aggregated or anonymized data may be retained for longer periods for statistical or operational purposes.

7. Information Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction. These measures may include access controls, encryption in transit where appropriate, backups, monitoring, and logging. As no system can guarantee absolute security, we continually review and improve our safeguards.

8. Your Rights

Depending on the applicable law, you may have the right to:

  • Access your personal data and obtain a copy of it.
  • Request the correction of inaccurate or incomplete data.
  • Request deletion of your data where the legal requirements are met.
  • Request the restriction of certain processing activities.
  • Object to certain processing based on legitimate interests.
  • Withdraw your consent at any time where processing is based on consent.
  • Request data portability where provided by law.

You may also lodge a complaint with the competent supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

9. Cookies & Tracking

We use cookies and similar technologies to ensure the proper functioning of the website, measure its use, improve performance, and, where applicable and subject to your choices, personalize content or communications.

These technologies may include:

  • Essential cookies, which are necessary for the operation and security of the website.
  • Analytics cookies, which help us understand how the website is used and improve it.
  • Personalization or marketing cookies, where applicable and subject to your preferences.

You can manage your preferences through your browser settings and, where available, through our cookie or consent banner. Disabling certain cookies may affect the functionality of the website.

10. Minors

Our services are not intended for persons under the age of 16 without parental or legal guardian authorization. If you believe that a minor has provided us with personal data without appropriate authorization, please contact us so that we can take appropriate action.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, services, legal obligations, or technical developments. Any significant changes will be communicated where appropriate. The latest update date appears below.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or the processing of your personal data, please contact us.

Last updated: 26.01.2026